Customer Support

A key component of every serious business is knowledgeable and responsive Customer Support. ZOHL provides a complete helpdesk service to its clients. We recommend that you purchase a plan when you buy our services and products. Generally purchased for a year, it is good practice to renew annually so that support and upgrades are maintained.

Our annual support agreement provides quick and direct access for all our customers with annual support contracts to help resolve any queries. The Support team can be contacted between 9 a.m. to 5:30 p.m. In order to resolve issues as quickly as possible please provide:

Background information, what you are trying to do?

What has changed before the problems appear?

Try to replicate the issue and note the steps taken.

Provide screen shots of any error messages seen.

The Support team can be contacted between 9 a.m. to 5:30 p.m.
Phone: 03.6274.9276 or 019.222.9663
Email: support@zohlgroup.com